Refreshed and republished on January 8, 2021
This post was originally published on December 6, 2017 and has been updated to cover the latest topics outlined in the exam guide.Ace your Salesforce Certified Pardot Specialist exam by using this practice exam to test your Pardot knowledge. This practice test contains 50 multiple choice questions and covers most of the topics on the Salesforce Certified Pardot Specialist exam, including administration, scoring, lead management, email marketing, and engagement programs.
Note: These are the types of questions to expect on the certification exam and they cover the topics outlined in the official study guide, but these aren’t the exact questions you will see on the exam. I highly recommend a combination of on-the-job experience, and self-study to maximize your chances of passing the exam.
[WpProQuiz 2]
22 Comments
You want to create a Salesforce task when a prospect submits a form and has a grade greater than B. How do you set this up?
A. Use an automation rule
B. Use prospect tags
C. Use a completion action
D. Use a segmentation rule
I said C is correct question, while the quiz said A. Maybe correct way is to use a completition action to set a tag or a field value to mark form submission and an auotmation rule to evaluate grade criteria, but anyway a completition action is needed. I’m I wrong?
Hi Gennaro, If you were only going to create a task, a completion action would be the correct answer. However, the question says creating a task when a grade is greater than B, since you cannot add a filter within a completion action, you would need to use an automation rule instead.
In of the questions above,
In effort to clean your database, you deleted inactive prospects from your Pardot database. What will happen if one of the deleted prospects fills out a form to download an eBook?
I got confused with the language of the option below:
The deleted prospect will be removed from the recycling bin
I knew that the prospects get undeleted from the recycle bin, once they do some activity. But from the above option, by the phrase “removed from the recycle bin”, I got that it will be deleted permanently. Is this form of language used to give it a tricky side of the question?
I too felt the same. I guess that Salesforce does use this kind of wording in the exams though, so good job Jenna 😀
From my limited understanding, items will never be permanently deleted from the recycling bin, they will not count towards your limits however.
Pausing a Program
When you pause an engagement program, you keep prospects in the same place. For example, if you pause a program while a prospect is on step A, the prospect remains on step A until you restart the program. The same is true for wait periods. If you pause a program when a prospect is on day 3 of a step with a wait of 5 days defined, the prospect will still be on day 3 of 5 when you restart it, as if no time has elapsed.
Again, remember to use the Test function to check program timing before you start your program. Testing gives you an estimate of the time it will take a prospect to flow through your engagement program based on their actions and decisions.
Where can you get insight into how a form on a Pardot landing page is performing?
=> I think the answer should be B (Form Report), I can’t find any information about the form on the Landing Page Report?
Hi Sven, Here is the link to more information on Landing Page Reports: https://help.salesforce.com/articleView?id=pardot_reporting_landing_page_metrics.htm&type=5
Thank you for this, it is really useful! Just a quick one on the following question: “If a prospect’s first touch is a Pardot landing page with a form and the landing page and form are tagged with different campaigns, which campaign will the prospect be tagged with?” It says the answer is the form’s campaign but when I tested this for myself it was tagged with the landing page’s campaign. Any guidance would be appreciated.
i think this question anwser is
A prospect is on day one of a four-day wait step and the program is paused for five days. Once the program is restarted where will the prospect be in the wait step?
The prospect will skip the wait step and automatically move to the next step in the program.
This is definitely a tricky question. According to the documentation (https://help.salesforce.com/articleView?id=pardot_how_do_waits_work_when_i_pause_an_engagement_program.htm&type=0) If a prospect is on day one of a four-day wait in a step, and the program is paused for five days. Once the program is restarted, the prospect will finish the remaining three days of the wait before moving to the next step.
I thought what Fournier said was true, too, and looking at the documentation, Pardot must have changed this in recent months. It used to be that the wait steps continued while the program was paused.
Skipping Step on wait is only for activity like send email on particular scheduled date and prospect is reaching to step after the scheduled send.