The issue
Some versions of Outlook are defaulting the font to Times New Roman, even if the font family fallback is defined in the code.
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font-family:'Roboto',Arial,Verdana,Sans-serif;" |
This only happens when using custom, non-websafe fonts.
The fix
Outlook will not render your non-websafe font, but you can force it to use your fallback font. Copy and paste this code into the HEAD section of your email. Update the font-family with whatever your fallback font is.
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<!--[if mso]> <style> span, td, table, div { font-family: Arial, serif !important; } </style> <![endif]--> |
Now your email should display the fallback font in every version of Outlook.
Questions?
Email me, or send me a tweet @jennamolby, or leave a comment
Excellent, thank you
Hi it does not work in Outlook for IOS